Returns & Exchanges
We are committed to offering our customers the best haircare and beauty
products available. We understand there may be instances where a return or
exchange is necessary, and are happy to facilitate this process. Please review
our policies below.
- We will happily exchange or return products within 14 days of original
purchase. - All products must be gently used in order to be eligible for return or
exchange. - Proof of purchase must be provided in order to process the return. Please
include your original order slip when returning products. - To initiate a return, please email our team at info@shopcanadianhaircare.com including your order number and reason for return. When your return is approved, we will send you a return label. The cost of the label will be deducted from your refund total, ($16.50 CAD).
- All sales items, hot tools, brushes, combs, and hair accessories are final
sale.